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So, right-click on your printer and select Update driver.
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Depending on your system configuration and printer connection, you may need to select Other devices, Universal Serial Bus controllers, or simply the Printers section. Launch the Device Manager and locate your printer. Make sure you’re running the latest printer drivers on your computer. Right-click on the app, go to Properties, click on the Compatibility tab, and run the app in compatibility mode for Windows 8.1. That might explain why the scanning errors occur shortly after installing the latest Windows 10 updates. Some minor incompatibility issues might occasionally arise on the latest Windows 10 versions. The app was developed on older Windows versions. Several users solved this problem by running the HP app in compatibility mode for Windows 7 or 8.1. Follow the on-screen instructions to fix the device.
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